Terms and conditions
We present the contractual document by which the contracting of products and services will be governed through the website https://www.anane.co/ owned by Sandra Miralles Selma. Acceptance of this document implies that the user:
- You've read, you understand and you're agree with this text.
- That he is a person with sufficient capacity to contract.
- That it assumes all the obligations set forth herein.
These conditions will have an indefinite period of validity and will be applicable to all contracts made through the provider's website https://www.anane.co/.
IMPORTANT: The provider reserves the right to unilaterally modify said Conditions, without it being able to affect the goods or promotions that were acquired prior to the modification. On the other hand, unless otherwise indicated, telephone or fax / modem contacts will have the same costs as local calls, so they will not cost more than the basic rate.
IMPORTANT: That through Law 12/2003, of November 24, for the reform of Law 4/1997, of July 9, on Prevention and Assistance in the field of Drugs, modified by Law 1/2001, of 3 of May, article 1 prohibits the sale or supply to minors under 18 years of age. Said prohibition is excluded when the sale or supply to persons over 16 years of age is accredited for the professional use of the product. In the second case, they must legally notify Anane of any such evidence by any means accrediting it.
IMPORTANT: In compliance with the current regulations on card marks:
"This merchant agrees not to allow any transaction that is illegal, or is deemed by credit card brands or the acquiring bank, that may or has the potential to harm or negatively influence their goodwill. . The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all applicable laws of the Buyer, Issuing Bank, Merchant, Cardholder, or cards. ”
Identity of the parties
On the one hand, the provider of the goods or services contracted by the user is Anane Ltd, with registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, ENGLAND.
The user, registered or not on the website, being responsible for the veracity of the personal data provided to the provider.
Purpose of the Contract
The purpose of this contract is to regulate the contractual relationship of sale and purchase born between the provider and the user at the moment when the latter accepts the corresponding box during the online contracting process.
The contractual relationship of sale involves the delivery, in exchange for a certain price and publicly exposed through our website, of a specific product or service.
If it could be carried out in another language, it will be indicated before starting the contracting procedure.
The user to be able to access the services offered by the provider, must register through the website by creating a user account. To do this, the user must freely and voluntarily provide the personal data that will be required.
The user will select a username and password, agreeing to make diligent use of them, and not make them available to third parties, as well as communicate to the provider the loss or theft of them or of possible access by an unauthorized third party , in such a way that it proceeds to immediate blocking.
The user will not be able to choose as a user name words whose purpose is to confuse others by identifying the latter as an integral member of the provider, as well as malicious, insulting and in general expressions contrary to the law or the requirements of morality and good manners.
Once the user account has been created, it is reported that in accordance with the requirements of art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:
Make the shopping cart. Must express the quantity of the product. The purchase must be more than 10 euros.
The user must make the order as a guest or registered.
Billing details. Selection of shipping address and delivery territory.
Checking and ordering. Click on "I have read and accept the conditions" to finish the contracting procedure.
In any case, the contracting platform of the provider will inform the user, once the contracting procedure has been completed, regarding all the characteristics
Delivery of orders
The delivery of orders will be made at the address freely designated by the user. In the event that at the time of receiving your order one or more of the products in your order are not available or are out of stock, unfortunately it will not be possible to complete your order completely. In this case, we reserve the right to choose between the partial fulfillment of your order and its complete rejection. In this case, we will inform you immediately by email.
In the event that the merchandise or merchandise that you have requested is / are available, the time that elapses in times of normal activity until delivery to the address indicated by you - delivery time - is 24 hours to ten working days, counted from the reception of your order.
Deliveries are made in Spain (Peninsular, Balearic, Canary Islands, Ceuta and Melilla) to the countries of the European Union, America.
In this way, the provider assumes no responsibility for when the delivery of the product or service does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company, assigned for this purpose, as is the absence of the recipient.
Notwithstanding the foregoing, the provider must adopt the measures required of a diligent merchant so that the delivery can be made in the agreed time, and if not, as soon as possible, to the satisfaction of the sender and the recipient, so it cannot impute any liability against the provider.
Price and validity period of the offer
All the indicated prices of the merchandise of the online store are understood with the current value added tax included and expenses that may be applicable and in any case will be expressed in the Euro currency (€). In addition, for each shipment we invoice you an amount for shipping costs that may vary depending on the order placed and the area to which we send it.
The prices applicable to each product will be those published on the website and will be applied automatically by the contracting process in the last phase of it. The client assumes that in any case the economic valuation of some of the products may vary in real time. In any case, this will always be previously communicated to users.
Any payment made to the provider will entail the issuance of an invoice in the name of the registered user at the end of the purchase process. Said invoice may be automatically sent to the email address provided by the user, as well as sent along with the purchased product, when the user needs it.
For any information about the order, the user will have the email to the email address @anane.co. In any case, the order number assigned to it and indicated in the purchase confirmation email must be indicated in the subject of the message or to the telemarketer.
Regarding the reservation of domain, until the payment of the full price, the delivered goods will remain the property of Anane.
Payment will be made in advance by credit card via Stripe (Upon registration, your bank or credit card details are deposited with said company).
We inform you that, under the conditions that you have stipulated with credit institutions or other institutions, you may incur additional expenses for transfer costs, account management, etc. We recommend that you check with your bank or credit card issuer about this. The provider agrees and provides that, at no time will any charge be made for the use of the means of payment mentioned above.
We reserve the right to individually restrict the use of the above payment methods to one or more options.
We use secure payment systems from leading financial institutions in electronic commerce. Payment details are confidential and are transmitted in encrypted form (SSL) to the corresponding financial institution.
Payment by credit card has an order processing time of 48 hours.
Right of withdrawal
The user will have a period of 14 calendar days from the date of receipt of the product to return it. Unless the return is made due to defects in the product, the shipping costs will be borne by the user. In any case, the product must be returned in its original packaging and in perfect condition. To do this, they must direct their revocation and return the merchandise to: Anane, Gran Via de Fontpineda 105, 08753, Pallejà. E-mail: @anane.co. (Returns will only be accepted with prior contact through the email provided and following.
All of them have the guarantee period in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
The person in charge of the online store for the purposes of the regulations on the protection of personal data and the regulations on electronic commerce is Anane.
We will use your data only in the terms provided by Law and based on your consent; especially if it is data related to the receipt and fulfillment of your order (eg, name, address, email, information on things requested / purchased, data on your behavior regarding orders and payments ), as well as any other data that you provide us voluntarily.
Applicable law and jurisdiction
These conditions will be governed or interpreted in accordance with Spanish legislation in what is not expressly established. The provider and the user agree to submit any controversy that may arise from the provision of the products or services object of these Conditions, to the Courts and Tribunals of the city of London.